{"id":9772,"date":"2023-05-25T14:55:41","date_gmt":"2023-05-25T12:55:41","guid":{"rendered":"https:\/\/www.yocabe.com\/?p=9772"},"modified":"2025-04-15T15:31:35","modified_gmt":"2025-04-15T14:31:35","slug":"fby-the-new-e-commerce-logistics-service-by-yocabe","status":"publish","type":"post","link":"https:\/\/www.yocabe.com\/en\/fby-the-new-e-commerce-logistics-service-by-yocabe\/","title":{"rendered":"FBY, the new e-commerce logistics service by Yocab\u00e8"},"content":{"rendered":"\r\n<p>&nbsp;<\/p>\r\n<div class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\">\r\n<div class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto\">\r\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\">\r\n<div class=\"flex flex-grow flex-col gap-3\">\r\n<div class=\"min-h-[20px] flex flex-col items-start gap-4 whitespace-pre-wrap break-words\">\r\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\r\n<div class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\">\r\n<div class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto\">\r\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\">\r\n<div class=\"flex flex-grow flex-col gap-3\">\r\n<div class=\"min-h-[20px] flex flex-col items-start gap-4 whitespace-pre-wrap break-words\">\r\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\r\n<div class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\">\r\n<div class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto\">\r\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\">\r\n<div class=\"flex flex-grow flex-col gap-3\">\r\n<div class=\"min-h-[20px] flex flex-col items-start gap-4 whitespace-pre-wrap break-words\">\r\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\r\n<h3>\u00a0<\/h3>\r\n<div class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\">\r\n<div class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto\">\r\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\">\r\n<div class=\"flex flex-grow flex-col gap-3\">\r\n<div class=\"min-h-[20px] flex flex-col items-start gap-4 whitespace-pre-wrap break-words\">\r\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<p>&nbsp;<\/p>\r\n<p>&nbsp;<\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>Yocab\u00e8 launches FBY, the new e-commerce logistics service capable of managing all stages of the order fulfillment process.<\/p>\n","protected":false},"author":2,"featured_media":18033,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[228],"tags":[],"class_list":["post-9772","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketplace-observatory"],"acf":{"content_generator":[{"acf_fc_layout":"single_text_block","content":"Yocab\u00e8 launches its new order management service: <a href=\"https:\/\/fby.solutions\/en\/?_gl=1%2Ay9v3m2%2A_up%2AMQ..%2A_ga%2AMTg3MDIzMTE1OS4xNzQ0NzA1NjA4%2A_ga_B08KQ68Y3C%2AMTc0NDcyNzQwOS4yLjEuMTc0NDcyNzQxNS4wLjAuNzQ3OTA2MDI2\">FBY - Fulfillment by YOCAB\u00c8<\/a>.\r\n\r\nThe FBY platform aims to create a service for any brand or retailer in various sectors (from fashion to beauty and food), comparable to that of Amazon and Zalando - platforms that have now set the benchmark metrics for the e-commerce industry.\r\n\r\nThanks to Yocab\u00e8's know-how, technology, and logistics infrastructure,<strong> FBY can handle all logistical operations<\/strong>: from order collection to inventory management, and from shipping to returns.","anchor_id":""},{"acf_fc_layout":"block_image","image":19066,"block_image_width":"full","block_image_shadow":"","anchor_id":""},{"acf_fc_layout":"single_text_title","single_text_title_tag":"h2","content":"The central role of logistics in e-commerce","anchor_id":""},{"acf_fc_layout":"single_text_block","content":"What happens from the moment an order is placed to the moment it is received is the most important part of the e-commerce logistics process. It is during this phase that all the operations take place, transforming a virtual request into a physical product that reaches the end customer.\r\n\r\nFrom the moment the purchase is confirmed, a series of actions are set in motion that collectively make up the logistics process. It is the responsibility of logistics to manage the entire distribution chain and strategically and practically coordinate everything involved from order creation to delivery.\r\n\r\n<strong>Managing the logistics of an e-commerce business is a crucial aspect<\/strong> for any company that wants to sell online. It is what makes a difference, not only in terms of customer satisfaction but also for the rapid growth of activities and the overall business of an e-commerce platform. It is a <strong>key driver<\/strong> for business success and, as such, cannot be neglected at any time or in any step.","anchor_id":""},{"acf_fc_layout":"single_text_title","single_text_title_tag":"h2","content":"What is e-commerce logistics?\u00a0","anchor_id":""},{"acf_fc_layout":"single_text_block","content":"E-commerce logistics refers to the set of activities that range from inventory storage and management to order shipment and delivery to the end customer.\r\n\r\nLet's take a closer look at the various stages to learn more about how the <strong>e-commerce logistics chain<\/strong> works.\r\n\r\n<em><strong>1.Warehouse management.<\/strong><\/em>\r\n\r\nA well-organized warehouse is synonymous with functionality, efficiency, and speed in product distribution and storage.\r\n\r\nhaving a complete view of inventory stocks before processing any orders is essential, as is arranging inventory items on shelves and in suitable containers with the correct labels to expedite retrieval. Additionally, optimizing warehouse space allows for accomodating all available items and easily locating them.\r\n<div class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\">\r\n<div class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto\">\r\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\">\r\n<div class=\"flex flex-grow flex-col gap-3\">\r\n<div class=\"min-h-[20px] flex flex-col items-start gap-4 whitespace-pre-wrap break-words\">\r\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\r\n\r\n<em><strong>2.Goods receiving.<\/strong><\/em>\r\n\r\nThe receipt of goods needs to be <strong>planned and coordinated<\/strong> with the rest of the processes in the supply chain to avoid disruptions.\r\n\r\nIn this phase, it is necessary to implement order control procedures such as parcel lists and goods registration, as well as checking the condition of packaging.\r\n\r\n<em><strong>3.Picking and packing.<\/strong><\/em>\r\n\r\nDuring this stage, merchandise is retrieved from warehouse shelves, categorized, and packed with the necessary documentation (invoice and packing slip) before being labeled according to courier standards.\r\n\r\nTo <strong>optimize picking and packing routes<\/strong>, it is essential to analyze orders in advance and ensure proper organization of picking stations to efficiently manage merchandise distribution.\r\n\r\n<em><strong>4.Shipping and tracking.<\/strong><\/em>\r\n\r\nAfter the merchandise is packed, it is sent to a courier for shipment.\r\n\r\nIn this phase, the customer becomes an actual buyer. A shipment tracking service allows users to receive all the necessary information and track the progress of their order in real-time, from the warehouse to the final destination.\r\n\r\nOffering a seamless customer experience, along with multiple payment options such as cash on delivery and prepaid fees, sets a good foundation for <strong>improving customer conversion and retention<\/strong>.\r\n\r\n<em><strong>5.Delivery and returns management.<\/strong><\/em>\r\n\r\nThe e-commerce logistics process typically concludes with product delivery. Additionally, managing order returns effectively becomes crucial.\r\n\r\nFirstly, recording the quantity of returns and the reasons for them, along with automated procedures, is vital for optimizing returns management.\r\n\r\nFor online shoppers, the ability to return products to the seller is a <strong>crucial added value<\/strong>. A well-implemented returns policy holds significant importance and can make a difference in a user's choice of an e-commerce platform.\r\n\r\n<strong>A key element for e-commerce logistics is customer service<\/strong>. Providing the necessary support to customers throughout their buying or return experience is essential for improving and increasing customer satisfaction. This not only relies on efficient customer assistance but also on factors such as:\r\n<ul>\r\n \t<li>Delivery times and methods<\/li>\r\n \t<li>Choice of courier<\/li>\r\n \t<li>Opportunities for order customization and packaging options (gift wrapping, personalized messages, address changes, etc.)<\/li>\r\n \t<li>Real-time order tracking through shipment tracking<\/li>\r\n \t<li>Return policies<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>","anchor_id":""},{"acf_fc_layout":"single_text_title","single_text_title_tag":"h2","content":"Logistics Compared","anchor_id":""},{"acf_fc_layout":"single_text_block","content":"The deep changes in distribution methods have transformed the world of logistics, highlighting clear <strong>differences between the traditional and modern models<\/strong>.\r\n\r\nOn one hand, e-commerce logistics focuses on delivering products directly to the customer's doorstep. On the other hand, traditional logistics, specifically for physical stores, focuses on bringing products to the stores.\r\n\r\nThe table below outlines and compares the characteristics of each logistics approach:","anchor_id":""},{"acf_fc_layout":"single_text_block","content":"<table style=\"height: 251px\" width=\"946\">\r\n<tbody>\r\n<tr>\r\n<td><\/td>\r\n<td><strong>E-COMMERCE LOGISTICS<\/strong><\/td>\r\n<td><b>TRADITIONAL LOGISTICS<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>ORDER SHIPPING<\/b><\/td>\r\n<td>Small-sized parcels (boxes and packages)<\/td>\r\n<td>Large and full loads (Goods consolidation)<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>FLOW OF GOODS<\/strong><\/td>\r\n<td>Irregular and complex<\/td>\r\n<td>Regular<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>TRADE EXCHANGE<\/strong><\/td>\r\n<td>B2C, although B2B e-commerce cases may exist<\/td>\r\n<td>B2B. Transactions mostly occur with other companies or retailers<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>CUSTOMER<\/strong><\/td>\r\n<td>Unknown customer, difficult to retain<\/td>\r\n<td>Clear customer profile, easily retainable<\/td>\r\n<\/tr>\r\n<tr>\r\n<td><strong>DEMAND<\/strong><\/td>\r\n<td>Unstable, difficult to predict<\/td>\r\n<td>Stable and predictable<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>","anchor_id":""},{"acf_fc_layout":"single_text_block","content":"Despite their differences, it is not excluded that both models can coexist, especially within an <strong>omnichannel model<\/strong>.","anchor_id":""},{"acf_fc_layout":"single_text_title","single_text_title_tag":"h2","content":"The logistical challenge of e-commerce","anchor_id":""},{"acf_fc_layout":"single_text_block","content":"In a phase where consumers are increasingly choosing online over physical stores, the speed of shipping, resulting from effective logistics management, plays a decisive role in their choice to purchase from one e-commerce platform over another.\r\n\r\nOne of the biggest challenges that Italian e-commerce businesses face today revolves around this aspect: having a distribution system that is as optimized, fast, and well-organized as possible. Online consumers expect new and increasingly faster options for product delivery and pickup, as well as reliable tracking and reporting solutions.\r\n\r\nTo create an efficient e-commerce logistics system, it is necessary to acquire a mix of technologies, resources, and best practices. For example, inventory management software that can track warehouse performance and optimize checks through automated processes, as well as reporting technology to monitor results and performance in order to streamline the supply chain and reduce costs where necessary.\r\n\r\nIn this context, collaborating with the right partner can help build the necessary logistics infrastructure for an e-commerce business, maximize profits, and optimize the supply chain. <strong>The right third-party logistics (<a href=\"https:\/\/www.fby.solutions\/3pl\/\">3PL<\/a>) provider can be the key to the success of your business<\/strong>.","anchor_id":""},{"acf_fc_layout":"single_text_title","single_text_title_tag":"h2","content":"FBY as a comprehensive logistics solution","anchor_id":""},{"acf_fc_layout":"single_text_block","content":"And this is where the <a href=\"https:\/\/fby.solutions\/en\/?_gl=1%2Ay9v3m2%2A_up%2AMQ..%2A_ga%2AMTg3MDIzMTE1OS4xNzQ0NzA1NjA4%2A_ga_B08KQ68Y3C%2AMTc0NDcyNzQwOS4yLjEuMTc0NDcyNzQxNS4wLjAuNzQ3OTA2MDI2\">FBY fulfillment service<\/a>, designed by Yocab\u00e8, comes into play. It is a <strong>comprehensive solution capable of managing the order fulfillment process<\/strong> in all its stages:\r\n<ul>\r\n \t<li><strong>Replenishment and storage<\/strong> of all merchandise at warehouses, enabling easy planning and inventory management with a few simple clicks.<\/li>\r\n \t<li><strong>Picking and packing <\/strong>of orders, with the option for personalized packaging.<\/li>\r\n \t<li><strong>Express 24\/48-hour shipping<\/strong> throughout Europe, opening up new growth possibilities for the store.<\/li>\r\n \t<li><strong>Returns management<\/strong>, ensuring product quality control and restocking of returns.<\/li>\r\n \t<li><strong>Customer service<\/strong>, providing necessary support to customers in multiple languages at any time.<\/li>\r\n<\/ul>\r\nFBY stands out as a complete fulfillment solution for e-commerce with various key aspects that characterize its effectiveness and versatility:","anchor_id":""},{"acf_fc_layout":"block_image","image":21197,"block_image_width":"full","block_image_shadow":"","anchor_id":""},{"acf_fc_layout":"single_text_title","single_text_title_tag":"h3","content":"Complete fulfillment","anchor_id":""},{"acf_fc_layout":"single_text_block","content":"The e-commerce logistics service of FBY controls all fulfillment activities through a single platform: product storage and packaging, order preparation, shipment management, and post-sales issue resolution. Effectively managing each of these stages means creating an effective and efficient customer experience, improving customer perception of the company, and ultimately enhancing and increasing the e-commerce conversion rate.","anchor_id":""},{"acf_fc_layout":"single_text_title","single_text_title_tag":"h3","content":"Simplicity and convenience","anchor_id":""},{"acf_fc_layout":"single_text_block","content":"Using FBY's fulfillment system means reducing both logistics and shipping costs on an order. Each partner has access to a clear and transparent pricing plan tailored to their needs. The higher the shipping volume, the more cost-effective the savings.","anchor_id":""},{"acf_fc_layout":"single_text_title","single_text_title_tag":"h3","content":"Internationality","anchor_id":""},{"acf_fc_layout":"single_text_block","content":"The FBY platform has been designed to ship orders worldwide with an extensive logistics network. This allows businesses to grow rapidly and expand nationally and internationally.","anchor_id":""},{"acf_fc_layout":"single_text_title","single_text_title_tag":"h2","content":"Multichannel","anchor_id":""},{"acf_fc_layout":"single_text_block","content":"Thanks to its multichannel capability, FBY ensures instant connectivity to all major e-commerce platforms and marketplaces, seamlessly integrating with","anchor_id":""},{"acf_fc_layout":"block_image","image":19069,"block_image_width":"full","block_image_shadow":"","anchor_id":""},{"acf_fc_layout":"single_text_block","content":"Each partner can connect their e-commerce to the platform and manage their warehouse, monitoring the status of each order in real time. The service also provides <strong><a href=\"https:\/\/fby.solutions\/en\/e-commerce-shipping\/?_gl=1*rjwvja*_up*MQ..*_ga*Njc3OTgyNzYyLjE3NDQ3Mjc0NzU.*_ga_B08KQ68Y3C*MTc0NDcyNzQ3Mi4xLjAuMTc0NDcyNzQ3Mi4wLjAuMjAzNTI2Mzk2Mg..\">multiple delivery options<\/a><\/strong>: based on the destination of the orders, as well as the size and urgency of your package, the algorithms of the FBY platform choose the most cost-effective, fast, and efficient courier.\r\n<h3>Standard FBA<\/h3>\r\nThe<strong> logistics flow<\/strong> of FBY is designed based on the FBA standard to meet the SLA requirements of Amazon and Zalando. Moreover, the proprietary FaaS platform ensures multichannel and multi-warehouse management of all D2C and B2B orders. Additionally, the plug-and-play integration utilized by FBY reduces setup times and high costs.\r\n\r\nThe ultimate goal is to<strong> provide each e-commerce business with a highly organized, efficient, and streamlined distribution system<\/strong> that keeps pace with the times and meets customer expectations. This allows companies to have more time to <strong>focus on growing their business<\/strong> while controlling expenses and ensuring timely shipping to customers, both in Italy and across Europe.","anchor_id":""},{"acf_fc_layout":"single_quote_block","quote_text":"Are you looking for the perfect ally to manage your e-commerce logistics? FBY is exactly what you need!\r\n\r\nContact us and schedule an appointment with our experts!","quote_author":"","anchor_id":""}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>E-commerce Logistics: FBY - Fulfillment by Yocab\u00e8<\/title>\n<meta name=\"description\" content=\"Yocab\u00e8 launches FBY, the new e-commerce logistics service capable of managing all stages of the order fulfillment process.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yocabe.com\/en\/fby-the-new-e-commerce-logistics-service-by-yocabe\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E-commerce Logistics: FBY - Fulfillment by Yocab\u00e8\" \/>\n<meta property=\"og:description\" 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